Need Help? Frequently Asked Questions
Answers to common questions about our products, sizing, and shipping.
Commonly Asked Questions
FlipBelt
What is FlipBelt?▾
FlipBelt is a tubular, buckle-free waistband pouch designed to carry your phone, keys, cards, cash and other small items securely while exercising, travelling or doing everyday activities.
How should the FlipBelt fit / be worn?▾
- Over your hip bones (just above hips) or right at your natural waist.
- Under your shirt/top so it stays discreet and doesn't attract attention.
- Some users tuck the top of their shorts inside it to help prevent sliding up.
What size should I pick?▾
Running Belts Size Chart
| Size | Waist (in) | Men's Size | Women's Size | Unstretched Circumference (in) | Stretched Circumference (in) |
|---|---|---|---|---|---|
| XXS | 18–21 | 20–23 | 00 | 24 | 28 |
| XS | 22–25 | 23–26 | 0 | 25 | 33 |
| S | 26–29 | 26–30 | 2–4 | 26 | 36 |
| M | 29–32 | 30–32 | 6–8 | 28 | 38 |
| L | 32–35 | 32–36 | 10–12 | 31 | 43 |
| XL | 35–38 | 36–41 | 14–16 | 34 | 48 |
| XXL | 40–48 | 42–48 | 18–24 | 40 | 58 |
Men's Apparel Size Chart
| Size | Waist (in) | Chest (in) |
|---|---|---|
| XS | 22–25 | 35–36 |
| S | 26–29 | 36–38 |
| M | 29–32 | 38–39 |
| L | 32–35 | 39–41 |
| XL | 35–38 | 41–43 |
Women's Apparel Size Chart
| Size | US Size | Waist (in) | Hips (in) | Bust (in) |
|---|---|---|---|---|
| XS | 0–2 | 22–25 | 34–35 | 31–32 |
| S | 2–4 | 25–27 | 36–37 | 33–34 |
| M | 6–8 | 28–30 | 37–39 | 34–35 |
| L | 8–10 | 30–32 | 40–42 | 36–38 |
| XL | 12–14 | 33–35 | 42–44 | 38–40 |
Hydration Vest Size Chart
| Size | Waist (in) | Chest (in) |
|---|---|---|
| S | 26–30 | 26–30 |
| M | 30–34 | 30–34 |
| L | 34–38 | 34–40 |
What items can it hold? Include phone sizes▾
It can carry run/walk essentials like a smartphone, keys, cash/cards. If you carry bulky items (e.g., large power bank, large bottle) you'll want to check how it feels, as too much bulk can affect comfort.
FlipBelt Phone Compatibility
Apple iPhone
| Model Group | Compatible |
|---|---|
| iPhone 15 Pro Max, 15 Pro, 15, 15 Plus | ✅ |
| iPhone 14 Pro Max, 14 Pro, 14 Plus, 14 | ✅ |
| iPhone 13 Pro Max, 13 Pro, 13 | ✅ |
| iPhone 12 Pro Max, 12, 12 mini | ✅ |
| iPhone 11 Pro Max, 11 Pro, 11 | ✅ |
| iPhone XR, XS Max, XS | ✅ |
| iPhone 8 Plus, 8 | ✅ |
Samsung Galaxy
| Model Group | Compatible |
|---|---|
| Galaxy S24 Ultra, S24+, S24 | ✅ |
| Galaxy S23 Ultra, S23+ | ✅ |
| Galaxy S22 Ultra, S22+ | ✅ |
| Galaxy S21 Plus, S21 Ultra | ✅ |
| Galaxy S20 Ultra | ✅ |
| Galaxy S10+, S10 | ✅ |
| Galaxy S9, S8, S7, S6 | ✅ |
Samsung Note Series
| Model | Compatible |
|---|---|
| Galaxy Note 10, 9, 8, 7, 5, 4 | ✅ |
Google / Nexus
| Model | Compatible |
|---|---|
| Pixel 6 Pro, Pixel 6 | ✅ |
| Pixel 5a, Pixel 4 XL | ✅ |
| Pixel 3 XL, Pixel 2 XL | ✅ |
| Pixel XL | ✅ |
| Nexus 6P, Nexus 5X | ✅ |
HTC
| Model | Compatible |
|---|---|
| Wildfire E3 | ✅ |
| Desire 12, U12, U11 | ✅ |
| U Ultra | ✅ |
| One X10, Desire 10 | ✅ |
| Bolt, One S9, One M9 | ✅ |
Motorola
| Model | Compatible |
|---|---|
| Motorola One | ✅ |
| Edge+ | ✅ |
| Moto Z (Z3, Z2, Z) | ✅ |
| Moto X4 | ✅ |
| Moto G (G6, G5, G5S, G4) | ✅ |
| Moto E (E5, E4) | ✅ |
Sony Xperia
| Model | Compatible |
|---|---|
| Xperia XZ3, XA2, XZ2 | ✅ |
| L2, R1, XZ1 | ✅ |
| XZ Premium | ✅ |
| XZs | ✅ |
| XA1, XA1 Ultra | ✅ |
| L1, XZ, XA Ultra | ✅ |
LG
| Model | Compatible |
|---|---|
| W41 Pro | ✅ |
| V60, V50, V40 | ✅ |
| V35 | ✅ |
| G7 | ✅ |
| Stylo 4 | ✅ |
| V30S | ✅ |
| Rebel 4 | ✅ |
| K30, Q7, G6, G6+ | ✅ |
| V30 | ✅ |
| Aristo 2 | ✅ |
| V20, K3, Q6 | ✅ |
OnePlus
| Model | Compatible |
|---|---|
| OnePlus 9 Pro, 9 | ✅ |
| OnePlus 8T, 8 Pro | ✅ |
| OnePlus 8 | ✅ |
| OnePlus 7T Pro, 7T | ✅ |
| OnePlus 7, 6T, 6 | ✅ |
Is the FlipBelt waterproof?▾
FlipBelt is not waterproof, but the polyester/lycra material allows the belt to wick up sweat and dry quickly. If you wear your FlipBelt where it is in contact with your skin, it may soak through depending on the amount of sweat you produce.
Difference between classic and zipper▾
FlipBelt Classic
- A continuous tube around the waist, with multiple slit openings for access.
- Items are held snugly, but no zipper means less "locked-in" feel.
- Because it's slit openings, accessing items while moving can take a little more effort.
- Typically slightly cheaper.
- Slightly simpler, may lay a bit flatter since no external zip seam.
FlipBelt Zipper
- Same tubular style, plus a dedicated zippered pocket for more secure storage.
- Better for valuables: since you have a ZIP pocket, you can secure important items more confidently (passport, cards, etc).
- Easier access in the zip pocket.
- Because of the zipper construction and sometimes slightly wider profile, a little less "free space" depending on what you carry.
Will the Arc Water Bottle fit in the belt?▾
Yes, it's possible that the Arc Water Bottle can fit into the belt (especially the larger width Zipper version) from a pure dimensional perspective, since 2.25″ width is under the belt's height and the belt is stretchy.
EZ Laces
Can EZ Laces be used for adult- and child-sized shoes?▾
Yes. They are one-size-fits-all at 42″ and can be trimmed to your preferred length.
Can I run in the rain with EZ Laces?▾
Yes. The elastic cords and locks are durable and water-resistant. Locks use non‑corrosive alloy springs to maintain firm tension, even when wet.
Can I use EZ Laces on my soccer cleats?▾
Yes. Loosen laces before putting on snug-fitting cleats, then adjust to your play level. A firm fit is essential for dynamic, lateral movements.
Xpand
How does it work?▾
Xpand laces are elastic, no-tie shoelaces made from durable, stretchable flat elastic and paired with small locking clips. They're used for running shoes, casual shoes, or even kids' shoes to make putting them on faster and more comfortable.
Length and size of the shoe lace?▾
Xpand Laces are 52 inches long, and can stretch out to over twice that length, which makes them long enough for both high tops, Jordans and boots.
How to install?▾
How they work (step-by-step)
Step 1: Lace your shoes normally
Thread the Xpand laces through the eyelets of your shoes just like you would with regular laces. Adjust the tension to your liking — tighter for performance, looser for comfort. The laces stretch, so a snug setup still allows you to slip your shoes on and off.
Step 2: Add the Lace Anchors (the locks)
Xpand comes with small anchor clips that lock the lace ends inside the last eyelets. You pull each lace end through the anchor, loop it back, and push it into a slot that grips it securely. This anchor holds the tension — no need to tie or re-adjust later.
Step 3: Trim off extra lace
Once you've adjusted both sides evenly and it feels right, cut off the extra lace tail. Snap the end caps over the cut ends to give it a clean finish and prevent fraying.
Step 4: Slip on and go
That's it! You now just slip your shoes on and off — the elastic stretch keeps them snug without tying.
Dolfin
What is Dolfin Swimwear known for?▾
Dolfin is known for high-quality, durable swimsuits made for training, competition, and recreational swimming. Suits are popular among athletes for their comfort, fit, and long-lasting fabric.
What's the difference between Dolfin Uglies and Dolfin Competition suits?▾
Dolfin Uglies – Fun, colorful prints perfect for training and everyday swim practice.
Dolfin Competition – Sleek, performance-focused suits designed for racing and meets.
How do I care for my Dolfin swimsuit?▾
Rinse immediately after swimming in cool, non-chlorinated water. Hand wash gently with mild soap and air dry away from sunlight. Avoid wringing or using a washing machine to extend the suit's life.
Are Dolfin swimsuits chlorine resistant?▾
Yes! Most Dolfin suits—especially those made from polyester—are highly chlorine resistant, perfect for frequent pool use.
Do Dolfin suits offer UV protection?▾
Yes, many Dolfin suits provide UPF 50+ sun protection, making them great for outdoor swimming and training.
Nakie
What is a Nakie Hammock?▾
Nakie Hammocks are eco-friendly, ultra-comfortable hammocks made from 100% recycled materials. Each hammock is made from approximately 37 recycled plastic bottles.
What's the weight capacity?▾
Nakie Hammocks are super strong! They can hold up to 225 kg (500 lbs), perfect for one or two people.
How much does it weigh?▾
The entire set (including straps and carabiners) weighs only around 850 grams, making it light enough for travel, camping, or hiking.
Is it easy to set up?▾
Yes! The included straps and carabiners make setup fast and tool-free. Just wrap the straps around a tree or post, clip the hammock on, and you're ready to relax in under a minute.
Is the Nakie Hammock waterproof?▾
The hammock fabric itself is quick-drying but not waterproof.
Can I wash my Nakie Hammock?▾
Absolutely! Hand wash with mild soap and cold water, then air dry. Avoid bleach, fabric softener, and machine dryers to keep it in top shape.
Running Skirts
What are the sizes of Running Skirts compression socks?▾
One size fits most; recommended for women’s shoe size 6.5 and up.
How do I know my size in Running Skirts? How are the skirts different?▾
Options include: Skirt with built‑in compression shorts; Ultra Skirt with brief (lighter material); and Ultra Skirt with compression shorts (lighter material with built‑in shorts).
Sports Bras
Can you help me figure out my size?▾
Refer to the Sports Bras size chart as a guide. If you’re between sizes or have fit questions, contact us—our team can help you zero in on the right support level and fit.
Shipping & Delivery
I ordered on the website. How can I get it if I can't pick it up?▾
We ship via LBC. Please allow 3–5 business days for receipt once shipped.
I can’t find my size or have questions about colors. How can I get in touch?▾
Call us at +639171832014. We’re happy to help.
Do you offer rush delivery?▾
Please call us and we’ll do our best to rush a delivery.
Where else can I find your merchandise?▾
Our products can be found in various stores across the Philippines.
About Atleta Ako
Who are the Atleta Ako ambassadors?▾
Ambassadors are active women passionate about their sport. We launched our first ambassador search in September 2014 and received hundreds of entries, with winners announced in January 2015.
How can I get in touch with you?▾
Visit our Contact Us page, email [email protected], or call +639171832014.
Available 9AM to 6PM Weekdays Philippine time
Still need help?
Call us at +639171832014 or email [email protected]